Archived News

2018 Expand/Collapse

Eagle River Credit Union recognizes November 11-17, 2018 as Fraud Awareness Week. 

To review a fraud awareness tip sheet, please click here.

Nov 01- Financial Literacy Month 

November is Financial Literacy Month.  Eagle River Credit Union is one of 30 credit unions participating in the Each One, Teach One program in the Atlantic Canada since its introduction in 2016.  We are proud to partner in this Financial Literacy Month initiative which will see Each One, Teach One workshops offered in communities across the region throughout the month of November.

For more information on our Each One, Teach One program, please visit our page here.

Oct 31- Salvation Army Truck or Treat event 

Members of our Labrador Savings Branch will be celebrating and participating in the Salvation Army Truck or Treat event on October 31, 2018.  Be sure to stop by and say hi and enjoy a treat.

For more details on the event, click here.

Oct 29- Prime Rate Increase 

Following Bank of Canada’s announcement, our prime lending rate has increased 25 basis points to 3.95% effective 29th October 2018.

We are here to help you understand the impact of this rate increase, so we encourage you to visit in branch or contact us by filling out this form.

Sep 13 - Cooperative Social Responsibility Program – GROW 

Eagle River Credit Union is now accepting applications for funding for the 2019 calendar year through our Cooperative Social Responsibility Program – GROW.

Please click here for the press release to find out more details.

June 22 - Don't be a victim of CRA Scam. 

Don't be a victim of CRA scam. CRA won't ask your personal information via email or by phone. If you receive any call asking for your personal information please don't respond as it is probably a scam. Always check with CRA using their toll free number mentioned on their website or by my CRA account.

June 08 - Lost Wallets Experiment 

 Atlantic credit unions won the Fearless Client Award at the ICE Awards for our Lost Wallets experiment!  The Fearless Client Award recognizes brands that take risks, trust their core values and who aren’t afraid to stand out.  This experiment is an excellent example of ways that credit unions are fearlessly living our CSP values of honest, fairness and trust everyday.

June 06 - Tim Horton's Camp Day 

 Staff from our Humber Valley and Deer Lake Corporate Office, volunteered an hour of their day at their local Tim Horton’s Camp Day.  On this day 100% of coffee sales go towards sending kids to camp.

May 08 -Lock’N’Block® has been awarded ACT Canada’s People’s Choice Innovation Award! 

We’re excited to share that Everlink’s Lock’N’Block® has been awarded ACT Canada’s People’s Choice Innovation Award! 

Read Everlink’s press release regarding the award: Everlink Press Release

April 12- Jersey Day for Humboldt 

On April 12, 2018, staff at Eagle River Credit Union took part in Jersey Day for Humboldt, as a show of support and solidarity for those affected by this accident.  We extend our deepest sympathies to the Humboldt Broncos community.

2017-AGM- March 27 

Click here for the press release for AGM 2017 and New Board of Directors.

Click here for AGM-2017 electronic report.

E-Transfer Update- March 19 

We are pleased to announce that we have made an enhancement to our existing Interac e-Transfer messaging, which allows the e-Transfer sender or recipient name to display in the Account Activity page on our online banking screens.

Fraud Awareness- March 01 

March is Fraud Awareness Month in Canada that aims to educate amd inform consumers and communities on how to recognize, report and stop fraud. Please visit the link to an article focused on how to protect yourself.

Mobile app Upgrade- February 14 

V13 of our mobile ap was launched. This version includes a number of new updates relating to Apple specific products. Click the link to view a video that highlights all the latest updates. 

Prime Rate Change- January 22 

Following Bank of Canada’s announcement, our Prime Lending rate has increased 25 basis points to 3.45% effective 22 Jan 2018. We are here to help you understand the impact of this rate increase, so we encourage you to contact any one of our financial advisors with your questions.

2017 Expand/Collapse

Skip-A-Payment - Nov 20

Apply online to Skip-A-Payment. For details click here
*Limited time offer

International Credit Union Day- Oct 19

International Credit Union Day Open House Events.
International Credit Union Day - October 19, 2017. Press Release

Service Charges Update- Sep 15

This is to advise that updates to our service charges and fees will be in effect from 15th October 2017. Please click here for detailed listing. If you have any question on how 
this will impact you please 
contact us.

Prime Lending Rate Update- Sep 11

Following Bank of Canada’s announcement, our Prime Lending rate has increased 25 basis points to 3.20% effective 11 September 2017. We are here to help you understand the impact of this rate increase, so we encourage you to contact any one of our financial advisors with your questions.

Small Business MDi - June 28

2016 Expand/Collapse

International Credit Union Week

Oct-20th  Eagle River Credit Union celebrated International Credit Union Day on 20th November. 

Our New website- A fresh Look

Aug-26 -Welcome to our new website, we are excited with our new look. Check it out and we would love to hear your comments. > Feedback

Fort McMurray wildfires

June-13  Many thanks to our generous members across the Atlantic provinces who generously donated over $100,000.00 for residents of Fort McMurray affected by the wildfires.

Staff Professional Conference- Updated Timings

Employees of Eagle River Credit Union will be participating in an All Staff Professional Development Conference on September 16th, 2016. Please click your branch for the updated timings.

Buyers protection

For Buyers protection and extended warranty details click here

Stop Violence

Eagle River Credit Union supported Stop the Violence Day by wearing red throughout the branches.

New Home Financing Options

Eagle River Credit Union introduces new Home Financing Options including 


  • Cash Back Mortgage
  • Price Match Mortgage
  • Home Bundle
For details please  contact us

Special Personal Loan Rate 3.95%* Limited Time

Get a jump start on things you want with a special personal loan rate of 3.95%.

• For details please contact the branch. 


Congratulations to all Graduates

Eagle River Credit Union congratulates all the graduates of 2016. Click here

Member Survey 2016

Tell us how we are doing between May 24th and June 27th by participating an online Member Satisfaction Survey for a chance to win an iPad mini.

How to access the Survey on 24th May 2016?

• Go to

• Click the Member Survey Portal.

• The window will open with the Survey.

MemberDirect(R) Advisory Countdown to Upgrade to V11 for iOS

MemberDirect(R) Advisory Countdown to Upgrade to V11 for iOS

All credit unions have now upgraded to Version 11 (V11) of the mobile banking app. Our System Partner will be completing the upgrade process and implementing a 15-day countdown for iOS (iPhone App). The countdown will apply to all credit union members who currently use the mobile banking iOS app.

What is the 15-day countdown?

The 15-day countdown provides users currently on platforms such as V7, V7.5, and V10 of the mobile banking app, a 15-day window to upgrade to V11. After 15 days, members will no longer be able to log in and will be prompted to upgrade to V11 to access their device.

What is the impact to the Member?

Users on previous versions of the mobile banking app will receive notification to upgrade to V11 at the time of login. After 15 days, if the user has not upgraded, the user will not be able to log in.

Depending on the device and user settings:

 Users can automatically upgrade to V11 if their device settings are set to automatically install updates.

 iOS users can upgrade through the App Store app. Members can either search for their mobile banking app or view pending updates and select their mobile banking app to upgrade.

 Users who do not update the app can continue to perform their daily banking through online banking, mobile web and text banking.

Important Dates:

June 1, 2016 - The 15-day countdown will commence.

June 16, 2016- Users still on older versions of the mobile banking app will no longer be able to login

Interac® Online — Coming Soon!!!Expand/Collapse

Have you ever wanted to pay for an online purchase using your credit union account rather than using a credit card? Now you can with Interac® Online. At home, or on the go, with Interac® Online, gone are the days of sharing your credit card information with retailers when shopping online. This new payment method gives you the option to pay for online purchases directly from your credit union account. It’s the newest online payment method, and it’s fast, convenient, and secure.

How Interac® Online works

• Select Interac® Online at the online checkout. You will be directed to the secure Interac® gateway page.

• Select which province your credit union resides, and then select Eagle River Credit Union. You will be directed to your secure personal online banking login page.

• Log in to your Eagle River Credit Union account.

• Select the account you wish to use and confirm the transaction.

• Once confirmed, you are logged out of your Eagle River Credit Union account and are redirected back to the retailer’s confirmation page. Benefit of using Interac® Online

• It’s secure. No personal banking information is shared with the retailer or other third parties. The payment is completed through your secure banking session.

• It’s convenient. There are no extra accounts to set up or passwords to remember.

• It’s fast. The transaction takes place in just a few clicks using available funds in your credit union account.

Frequently asked questions

What is Interac® Online?

It’s a service that allows you to pay for online purchases from your Eagle River Credit Union account. You can even pay your taxes with it.

Are there any fees to use it?

The cost will be $1 per transaction. 

How do I use it?

When making a purchase online, the online checkout shows various options for payment. If Interac® Online is available it will be shown as a payment option. When you select Interac® Online, you will be directed to the Interac® Gateway page where you will select your “Eagle River Credit Union” from the financial institution options. (Tip: this is the same process as accepting an e-transfer). After selecting your credit union, you will be directed to your online banking page to sign in. Once you’ve logged in, you may choose the account from which you wish to make the payment.

Who accepts Interac® Online?

Any participating online retail merchant. The Canada Revenue Agency (CRA) also accepts payments for taxes via Interac® Online. As well, some educational institutions accept Interac® Online for tuition payments. For a list of participating online merchants, click

Is my account debited immediately?   

Yes, Interac® Online is just like using your debit card at the store; your account is debited as soon as the purchase is made.

Can my payment be stopped?

No, the payment cannot be stopped. If you find you have made a payment in error you will need to contact the online merchant and ask for a refund.

Can I make payments in any currency?

Payments can only be made in Canadian dollars. Is there a payment limit? The payment limit on your account applies. Most accounts allow a maximum $1,000 per transaction and a maximum of $2,500 in transactions per day.

How do I know whether my payment was completed successfully?

You will receive a confirmation screen when the payment is authorized. You will also see your transaction confirmed when you return to the online retailer’s website.

31st Annual General Meeting

22nd April 2016- For the report, click here

Announcing Patronage Rebates!

11th April 2016- Announcing Patronage Rebates! It's PAYBACK Time!!

For the 32nd year since our inception, Eagle River Credit Union is pleased to announce the payment of Patronage Rebates and Dividends to members for the 2015 fiscal year. The payment of Patronage Rebates and Dividends is a form of profit-sharing unique to co-operatives like credit unions. When Eagle River Credit Union has a profitable year, a percentage of the profits is returned to our members. The more business you do with the credit union, the more you see returned.

For the 2015 fiscal year, Patronage Rebates and Dividends were calculated as follows:

 20% on Equity Shares  1% on Non-Equity Shares  3% bonus on deposit interest

 3% rebate on loan and mortgage interest

This week our branches are hosting a celebration! Drop by to visit our staff as we celebrate one exceptional benefit of our membership profit-sharing! It's never been a better time to be a member of a credit union. CONGRATULATIONS!!

Special Limited Time Rate Offer

1st February 2016 - Special Limited-Time Rate Offer*

For a limited time, members may qualify for a special investment loan rate to assist with maximizing RRSP and TFSA contributions.

Borrow to invest in your RRSP or TFSA with a Take Ten Loan (where you can take up to ten years to repay the loan) You could qualify for our special 3.5% loan rate! Some conditions apply.

Contact your branch for details!

*Certain Conditions Apply.

Money Match Contest Limited Time!

3rd January 2016- Money Match Contest - LIMITED TIME!!

From now to February 29th, make your annual investment at Eagle River Credit Union and you could have your investment matched by us! By simply making your appointment to come in and talk with us about your annual contribution to your investments, your name is entered in a draw to have your contribution matched.

Odds of winning depend on the number of participants.

Click here for contest details.

 *Certain conditions apply.

New Service Charges Coming January 2nd, 2016

1st December 2015-  Effective 2 January, 2016, Eagle River Credit Union will be updating some of its overthe-counter service charges.

Please click here to view a complete list of the changes.

If you have any questions on how this will affect you, please contact your branch or call our toll-free line at 1-877-377-3728.