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At Eagle River Credit Union, we want to hear from you. If you have a question regarding this site or our products and services, or if you would like to make a general comment or suggestion, please feel free to fill out the General Feedback or Technical Support forms, or contact us at one of the numbers below.

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Ombudservice

The Ombudsperson seeks satisfactory resolution of complaints with a view to fairness and does not advocate for either the complainant or the credit union when investigating disputes. This service is free of charge to the complainant however, there is no provision for the award of costs for solicitors or other professionals and recommendations are not binding on credit unions.

 

OMBUDSPERSON

Mail to:

The Office of the Ombudsperson

Atlantic Central
 6074 Lady Hammond Road
, Po Box 9200

Halifax, NS B3K 2R7

 

• Complaint Form

  Click here to download the form