COVID-19

Your health and safety is important to us

We want to ensure members continue to get the services they need as COVID-19 evolves.

We remain committed to ensuring that banking with us continues to be as easy and convenient as possible. Our branches and network of over 2,400 Ding Free ATMS continue to be accessible for your daily banking needs. You also have the options to use our ATM network,Teleservice, Online & Mobile Banking.


You can reach us here:

Toll-Free 1-877-377-3728 (regular Business Hours)
Email erinfo@ercu.ca
For assistance with MemberDirect, please call 1.888.CREDIT-U (273.3488) or email Sonoma Online Technical Support.

TeleService Expand/Collapse

Stay connected to your accounts 24/7, even when you're offline. TeleService® provides a secure and convenient way to manage your money using phone.

  • Toll free in North America: 1-800-963-4848
  • Outside North America: 1-902-493-4800
  • Your Credit Union number for Eagle River Credit Union is 813


Features and Benefits:

  • Up-to-the-second deposit and loan account balance information!
  • Convenient, telephone access from your home, office, hotel or cottage
  • 24-hour access, 7 days a week
  • Transaction inquiry on chequing and savings accounts
  • Quick and easy - sign up 
  • Make bill paymetns
  • Make cheque inquiries
  • Transfer money between accounts
  • Obtain information and complete transactions even when branch is closed
  • Secure with your individual and unique Personal Access Code (PAC)

Online Banking Expand/Collapse

You can also access your account 24/7 through our Eagle River Credit Union mobile app and online banking. Online banking and our mobile app offers you a safe, secure and easy way to complete your day-to-day banking needs such as:

  • Check account balances
  • View recent transactions
  • Make bill payments
  • Send an Interac e-Transfer®
  • Transfer money between your accounts
  • Deposit cheques
  • Lock'N'Block
  • and much more

COVID-19 Advisory

We also want to assure you that we are taking additional precautions to keep our branches clean including implementing deeper cleaning procedures and are in the process of providing additional hand sanitizers. We are actively monitoring the situation and will take guidance from public health authorities as we look to keeping you informed.

For more information on COVID-19, please visit the following websites:

Newfoundland & Labrador Public Health
Government of Canada - Public Health